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General troubleshooting

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Here, you'll find essential tips and steps to resolve common issues you may encounter while using our automated solutions. Whether you're dealing with driver problems, missing dependencies, or permission issues, these troubleshooting steps should help you get back on track.

Update Chromedriver

One of the most common issues in automation is related to outdated Chromedriver versions. Ensure you have the latest version of Chromedriver to avoid compatibility issues with your browser.

Click here to update Chromedriver

Ensure all files are present

Missing or outdated support files, such as DLLs and other dependencies, can cause your automation scripts to fail. Follow these steps to ensure all necessary files are present and up to date:

  1. Make sure you have all required dependencies for your project. This can include specific DLLs, libraries, or modules. Re-download the delivered application from the original source and check.
  2. Ensure that all dependencies are correctly installed in the expected directories.
  3. Add necessary paths to your system's environment variables if required.
  4. If you suspect any files are missing, reinstall the necessary packages or libraries.
Run as Administrator

Sometimes, permission issues can prevent your scripts from executing properly. Running your applications or scripts as an administrator can help resolve these issues.

  1. Right-Click on the application.
  2. Select "Run as Administrator".
  3. Confirm permissions, if prompted.
Additional Tips
  1. Ensure all software components, including your operating system, browser, and automation tools, are up to date.
  2. Check application logs (if available) for specific error messages that can provide clues to the underlying issue.
  3. Sometimes, a simple restart can resolve temporary glitches or conflicts.
  4. Refer to the official documentation of the tool (if available) you are using for detailed troubleshooting steps.
  5. Ensure that your network connection is stable and secure, as many automation tools require internet access.
  6. Temporarily disable firewall software that might be blocking ports of your automation scripts.
  7. Temporarily disable your antivirus software, if a false-positive alarm triggers. You don't have to worry about them as long as you are running the originally delivered applications.
  8. Ensure your system has enough memory and processing power to handle your automation tasks.

If you continue to experience problems, please feel free to reach out to our support team for further assistance. If you purchased our services through a third-party platform (e.g., Fiverr), kindly use the same platform to contact us using your original account for a seamless support experience.

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Updating your Chromedriver Prevent computer from sleeping